MerseyCare News

23 Oct 2023

Mersey Care launch new children’s and adolescent 24/7 mental health crisis response team.

Mersey Care launch new children’s and adolescent 24/7 mental health crisis response team.: 2023 press release header

Children and young people based in Halton, Knowsley, St Helens and Warrington up to the age of 18 who are experiencing a mental health crisis will have access to a dedicated 24/7 team for the first time.

The new crisis response team, based within Mersey Care NHS Foundation Trust’s Child and Young People’s Mental Health Service, will help those under 18 who need an emergency response and aims to provide a risk assessment within four hours.

The service is available to anyone registered with a GP in Halton, Knowsley, St Helens and Warrington. Since it went live in August it has had an immediate impact, with 144 emergency referrals in its first month and 217 in September.

Lisa Simpson, Mersey Care’s Clinical Services Manager for Children and Young People’s Mental Health Services, said: “The aim of the team is to provide crucial support to children, young people and families when they are in crisis and at their most vulnerable.

"We want to be able to help reduce the pressure on accident and emergency departments and possibly avoid the need to detain individuals for their own safety; we’ve already seen plenty of people make use of it.”

The service will provide:

  • Advice and consultation to professionals, parents, carers and children and young people
  • Emergency assessment and follow up
  • Brief intervention and home treatment.

The team works in partnership with social care, schools and other professionals to ensure children and young people stay safe.

The service can be contacted on 01744 415 640 and is available 24 hours a day and seven days a week.

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For further information please contact: Myles Hodgson, Media Manager, 0151 473 2797 myles.hodgson@merseycare.nhs.uk or Communications on 0151 471 2336.

Contact Information

Communications Inbox
Mersey Care NHS Foundation Trust
communications@merseycare.nhs.uk

Mersey Care NHS Foundation Trust

Mersey Care is a community mental health and physical health provider that delivers a wide range of community health and specialist mental health services across North West England and beyond. Our vision is to strive for perfect, whole-person care that helps the population we serve live happier, healthier lives.

For six of the seven councils within Liverpool City Region – Halton, Knowsley, Liverpool, St Helens, Sefton and Warrington - we provide a range of specialist mental health inpatient services and community physical health, mental health, learning disabilities, addiction services together with acquired brain injury services.

Our clinical services are delivered from over 170 sites across the North West. Our teams are supported by a corporate team based at our offices in Kings Business Park, Prescot, Merseyside. Over 10,000 staff serve a population of 1,442,200.

We also provide secure mental health services for the North West of England, the West Midlands and Wales and specialist learning disability services across Lancashire, Greater Manchester, Cheshire and Merseyside. We are one of only three trusts in the country that provide high secure mental health services.

Notes to editors

More information on the crisis team: https://www.merseycare.nhs.uk/urgent-help

Mersey Care Fact File

During 2022/23 Mersey Care

  • employed around 11,000 staff and served a population of over 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton and St Helens), as of 31 March 2023, and is also commissioned for services that cover the North West, North Wales and the Midlands
  • provided care, treatment and support through its community, mental health, secure and specialist learning disability services to 86,704 service users
  • received 372,211 distinct referrals within its community services
  • provided services from 236 sites
  • had 983 inpatient beds, as of 31 March 2023
  • had 3,071,315 outpatient attendances, community contacts or domiciliary visits. 

(Statistics based on audited figures for 2022/23)